Terms of Use

The use of this site is governed by the policies, terms and conditions set forth below.

Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to onlineSMOKE.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by onlineSMOKE.com.au. onlineSMOKE.com.au reserves the right to make changes to this site and these terms and conditions at any time.

Copyright and Trademark Notice

onlineSMOKE.com.au and is a registered trademark, trademark or service mark of onlineSMOKE.com.au. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of onlineSMOKE.com.au. All other trademarks or service marks are property of their respective owners. The use of any onlineSMOKE.com.au's trademark or service mark without onlineSMOKE.com.au's express written consent is strictly prohibited.

Disclaimer and Limitation of Liability as to Products Sold

All of onlineSMOKE.com.au's products are guaranteed against defects for 14 days from the date that the recipient receives the merchandise. By ordering from onlineSMOKE.com.au, you agree that you are at least 18 years of age or older, and able to purchase Hookahs, Barware and other products in your state. Except as expressly stated herein, onlineSMOKE.com.au makes no representations or warranties, either express or implied, of any kind with respect to products sold on the onlineSMOKE.com.au sites. Except as expressly stated herein, onlineSMOKE.com.au. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to onlineSMOKE.com.au arising from any product sold on the onlineSMOKE.com.au sites shall be the price of the product ordered. In no event shall onlineSMOKE.com.au its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

All Hookahs and smoking accessories sold at onlineSMOKE.com.au are intended for legal smoking use by adults (18 years or older) only. Any other use of such products, by minors or for use with controlled substances is prohibited by and may constitute a violation of International, Federal, State, and/or Local Laws.

By entering the site, you:
(1) agree to onlineSMOKE.com.au's Terms of Service;
(2) verify you are at least 18 years of age;
(3) verify that Hookahs, Barware and smoking accessories are sold legally in your County, State, and Country;
(4) agree to use the products offered herein for legal and intended uses only;
(5) verify you are not visiting with any malice towards onlineSMOKE.com.au
(6) by entering this site you are observing any and all local laws and
(7) irrevocably waive any and all liability resulting from the purchase and/or use of such products.

If you are under age 18 or do not agree, do not order and leave the onlineSMOKE.com.au site immediately.

As smoking may be hazardous to one’s health. Therefore onlineSMOKE.com.au does not advocate smoking by any persons.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that onlineSMOKE.com.au is not responsible for the operation of or content located on or through any such site.

Shipping & Delivery Info:

We have done our best to keep our shipping costs as reasonable as possible. We do not overcharge you for shipping as many other businesses do. All Orders will be fulfilled within 2-3 business days of payment. Please take into consideration the transit time from our warehouse to you.

Sale of tobacco & associated products may be subject to export restriction (e.g. tobacco cannot be exported to USA) , we are oblidged to advise that there are NO export restrictions on sending overseas, as confirmed with the Australian Customs Service, however delivery will take more than the seven days we guarantee within Australia.

Internet Commerce & Security Measures

The online store at onlineSMOKE.com.au is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. By useing credit card, we will direct our customer to a security measures payment gatway (E-Way online Payment System), With these security measures in place, you can also feel confident that every credit card transaction you make at onlineSMOKE.com.au. onlineSMOKE is committed to data security with respect to information collected on our site. It has always been a onlineSMOKE practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Refund and Exchange Policy

At onlineSMOKE.com.au we want you to be happy with your purchase. If for some reason you are not satisfied - please contact us at enquiry@onlineSMOKE.com.au and we will happily arrange an exchange or refund in accordance with the policies below.

Refunds
refunds will only be issued within 7 days and only where the goods are shown to be faulty. Please contact us at enquiry@onlineSMOKE.com.au BEFORE sending the parcel back and we will arrange to refund your payment AFTER inspection of the goods. However the original freight and the cost of sending the goods back will have to be paid by customer.

Refund can not be issued due to:
Damage caused by accident, misuse or negligence.
No longer want the products or just do not like them, or found that goods are the wrong size or colour.
Able to purchase the same of similar products elsewhere for a cheaper price.
Any defect drawn to customer’s attention before they purchased goods, for example, when goods are clearly labelled as seconds or faulty.

Exchanges
We will happily exchange your product within 7 days of original purchase, for goods to the same value, provided products are returned to us in the original condition and able to resell. You may exchange for higher priced items by paying the balance however we are unable to refund if you choose a cheaper item. There will be a delivery charge on the exchange. To arrange an exchange, please contact us first at enquiry@onlineSMOKE.com.au.

Disclaimer and Limitation of Liability as to the onlineSMOKE.com.au Web Sites

The onlineSMOKE.com.au web sites and the materials therein are provided “as is”. onlineSMOKE.com.au makes no representations or warranties, either express or implied, of any kind with respect to the onlineSMOKE.com.au sites, their operations, contents, information, materials or year 2000 compliance. onlineSMOKE.com.au expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that onlineSMOKE.com.au its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the onlineSMOKE.com.au sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, onlineSMOKE.com.au shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. onlineSMOKE.com.au shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, onlineSMOKE.com.au shall immediately issue a credit to your credit card account in the amount of the charge.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. onlineSMOKE.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. onlineSMOKE.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $250.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. onlineSMOKE.com.au is a reseller to end user customers and Hookah Dealers, exporters, and Wholesalers.

Sales Taxes

Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Service and Support

All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions. onlineSMOKE.com.au will provide on-line technical notes on most computer hardware & software products.\